India has taken up with China a complaint filed by an Indian passenger alleging misbehaviour with Indians at the Shanghai Pudong international airport by the staff of a Chinese airline, a report said on Sunday. The airline has denied the allegation.
Meanwhile, China Eastern Airlines has denied the allegation saying that after checking related materials and the airport CCTV footage, it found news reports about the incident did not conform to the fact, state-run Xinhua news agency reported.
“Instead, the airlines employees offered meticulous service,” the airline said in a statement. It claimed that it was dedicated to providing quality flight service for passengers around the world.
Earlier, media reports said that North American Punjabi Association executive director Satnam Singh Chahal wrote to Swaraj alleging that he noticed that at the exit gate of the plane for wheelchair passengers, ground staff was insulting transit Indian passengers.
Hindustan Times, Aug 13, 2017